Watch Repair/Battery Replacement

From watch battery replacement, custom-made watch bands, belt replacement, frame adjustment, cleaning, overhaul services, repairs, and new finishing to after-diamond (dress-up) processing that fills in natural diamonds, our skilled craftsmen in each specialty will carefully repair and service your watch.

Overhaul (overhaul)

Overhaul refers to the disassembly, cleaning, assembly, and adjustment of a watch. It is usually a good idea to overhaul a watch every three years. Even quartz watches that run on batteries need to be overhauled. In particular, if you find that a battery that should have lasted for about two years in the past has recently lasted only about one year, it is probably time for an overhaul. It is also possible that the inside of the watch has rusted due to unintentional water exposure during daily life. If you are concerned about this, please contact us. If you maintain your watch on a daily basis, it will last longer!

Fee: 25,000 yen and up

Prices vary depending on the make, year, and model, so please contact us for a consultation. Please contact us for a free estimate. Normally, it takes 4 to 6 months to overhaul a luxury brand watch, but we can perform a complete overhaul in 3 weeks to 2 months at a price we are confident of. (If parts are found to be damaged or rusted, it may take some time for the manufacturer to order them back, We also offer overhaul services. When you open the inside of a wristwatch, you will find more than 100 small parts. We disassemble them one by one, ultrasonically clean them, inject various kinds of lubricants, replace gaskets, and perform other maintenance as needed. Some of the parts are so small that they could fly away with just a breath. The work requires a high level of skill and experience to assemble the watch, so we carefully and thoroughly work on your watch in our well-equipped watch repair workshop by highly skilled technicians.

Finish Polishing

Finishing polishing polishes minor scratches on the watch case and bracelet to make them look as good as new.

Many people have this done at the same time as the overhaul.

Fee: 15,000 yen and up

Prices vary depending on the make, year, and model, so please contact us for a consultation. Please contact us for a free estimate.

Battery Replacement

One of the most common watch repairs is battery replacement. We handle a variety of battery replacements, so please feel free to contact us. If a dead battery is left unattended, it may leak and corrode the internal mechanism, resulting in expensive repairs.

Fee: 1,000 yen (excluding tax) ～

Prices vary depending on the make and year, so please contact us for more information. Please contact us for a free estimate.

belt replacement

We also offer custom-made croc belts. We have received many happy comments from our customers: "If you order a brand-name belt, it will cost 50,000 to 80,000 yen, but with our custom-made high-end croc belts, you can have a belt made for 20,000 to 40,000 yen! We have received many happy comments from our customers. We carefully make each belt to order. Please feel free to contact us! We offer a wide variety of color variations and free estimates for various brands such as HarryWinston, Franckmuller, Chanel, cartier, Hermes, graff, BVLGARI, G-Shock, and many more. We look forward to hearing from you in-store, by phone, fax, or email.

Click here for custom-made

Other repairs

We try to repair all kinds of watches. We can repair watches that were purchased at other stores. We have a lot of experience in repairing watches of brands and malfunctions that other shops refuse to repair, so please feel free to contact us. Please contact us in advance if there are parts that are difficult to obtain depending on the make and year of the watch.

Warranty Period

If the repaired part becomes defective due to a natural failure under normal use, or if the watch has been overhauled but is still out of order, we guarantee a free repair within 6 months after the repair.

How to Request　

【If you bring it to the store】

Hours: 11:30-18:00 (open until 17:30 on Sundays and holidays)

Store Access
【Customers living far away】

Please send by TA-Q-BIN (paid by customer). Please pack the item so that it will not be damaged or impacted during shipping.

Please include a note with the package with the following information: 1) your name, 2) your address, 3) your telephone number, and 4) your request.

Shipping address：Jewelry M Omotesando

2F, 5-11-6 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan

tel: 03-3499-6668

Frequently Asked Questions

Q. Why do you do solid work, yet your prices are significantly lower and delivery times are shorter than the manufacturers?

A. There are two reasons: first, we do not charge any branding fees, and second, many of our customers are so satisfied with our service that they not only keep their watches but also refer us to their family and friends by word of mouth, which allows us to keep our advertising costs low. This has allowed us to keep our prices low. Our turnaround time is shorter than that of manufacturers because most repairs can be done in Japan by our highly skilled domestic technicians.

Q.I was rejected by the manufacturer. Can you replace the battery or repair a watch that was refused?

A. Many people have returned to Japan with luxury brand watches they purchased overseas and brought them to a Japanese distributor, but were unable to have the batteries replaced or the watch repaired. Please feel free to contact us for repair or battery replacement of watches that have been refused by the manufacturer.

As a watch shop in town, we receive many requests from people around Shibuya, Harajuku, Omotesando, and Meiji-jingumae stations, as well as from distant areas using our home delivery service. We offer a wide range of services from battery replacement to watch dress-up. In the past, we have often been able to repair watches that could not be repaired by other companies. We can also provide after-diamond (dress-up) processing, which requires a high level of know-how and skill, and which is difficult to obtain from battery replacement or other services. Please feel free to contact us.